FAQ
Ferrara Buskers Festival 2024, the world's number one street performers festival, will take place from 21 to 25 August 2024 this year.
When do tickets for the Ferrara Buskers Festival 2024 go on sale?
Tickets go on sale on Ticketmaster.it
3-day Early Bird season ticket valid for 21-22-23 August 2024.
5-day season ticket
Full and reduced price ticket
How can I purchase tickets for Ferrara Buskers Festival 2024?
In order to purchase tickets, it is necessary to be registered on Ticketmaster.it. You can register here or, if you already have an account, you can log in here.
How many tickets can I purchase?
It is possible to purchase a maximum of 10 tickets per account in a single transaction.
If you are a group of people all under the age of 30, it will be possible to purchase in a single order per account at least 4 and up to a maximum of 10 “Reduced” tickets.
Beyond 10 people, we advise you to write to us at biglietti@ferrarabuskers.org
Are tickets for Ferrara Buskers Festival 2024 nominative?
No, tickets are not nominative, and therefore it will not be requested to enter the name of any participant during the purchase process.
What kind of ticket types are available?
The available ticket types are the following:
- Full price ticket for each Festival date
- Reduced ticket for each Festival date
- Children up to the age of 12 do not pay
- 3 days-Pass
- 5 days-Pass
Who is entitled to the reduction “Reduced”?
- Young people between 13 and 18 years old can purchase a “Reduced” ticket.
- Over 65
- Adults accompanying at least one child between 0 and 12 years old, and so:
- an adult with at least one child between 0 and 12 years old will have to purchase a “Reduced” ticket.
- two adults with two children between 0 and 12 years old can purchase two “Reduced” tickets.
- two adults with a child between 0 and 12 years old will have to purchase one “Full Price” ticket and one “Reduced” ticket.
- Groups composed by at least 4 people and up to a maximum of 10 people, with all of them under the age of 30, can purchase the “Reduced” ticket type by selecting the desired ticket quantity in a single order.
CONVENTIONS to enter with a reduced ticket:
- UNIFE employees and students
- MyEs Ferrara employees and students
- Dire Fare Cambiare members
- TPER Trenitalia employees, TPER Trenitalia season ticket holders and holders of a/r tickets to Ferrara on the days of the Festival
- Nuova Terra Viva members
- Those staying overnight at our partner hotels (aggiungere link hotel convenzionati)
- Estense Music Academy members
- Plastic Free volunteers
- AIDUS members
- Those arriving with BusForFun
- FotoClub members
- Moringa APS members
- BCC EMILBANCA Associates
- Ferrara Runner's School members
- Circi-Odv 2024 members
- Students and collaborators of the San Carlo Foundation of Modena
- Card-carrying members Grisù 451
- Card-carrying members Imoletta Foundation
Can people with disabilities participate in the event?
Of course. The Festival is designed to facilitate travel for everyone, including people with various disabilities.
Accompanying persons can enter the Festival free of charge. To obtain accreditation you must send an email to accrediti@ferrarabuskers.org indicating the days chosen, the name and surname of the accompanying person, email and telephone contact details and attach the certificate of disability.
The Festival is equipped with toilets for people with disabilities.
We ask spectators with disabilities who are not accompanied to report any needs to our staff, available in the performance area.
Which payment methods are accepted to purchase tickets for Ferrara Buskers Festival 2024?
It is possible to purchase tickets for Ferrara Buskers Festival 2024 using one of the following payment methods:
- PayPal
- Credit cards Visa, Mastercard and American Express
- Carta della cultura giovani
- Carta del merito
- Carta del Docente
I have purchased tickets, when will I receive them?
For this event only eTickets (PDF) are available. Once you have completed your purchase, the ticket in eTicket format will be available in attachment to the order confirmation email sent to the email address used during the purchase process. You will also be able to download the eTicket from your account in the “My orders” or “Future events” sections.
I have not received the email with the ticket: who can I contact?
If you haven’t received the order confirmation email with the ticket, we invite you to contact us by filling in the following online form.
I have purchased the tickets but I can no longer attend the event, can I ask for a refund?
It is not possible to have a refund in case you cannot participate in the event.
Is there any other useful information that I should know to attend the Festival?
For all useful information you can check the regulations available on the Ferrara Buskers Festival official website.
What time does the Festival start?
17:00 Opening of gates
18:00 Start of Festival + food area and aperitif in the Park, opening of Market, exhibition opening
18:00 - 19:00 Special projects, readings and some Buskers shows, workshops (access subject to seating capacity but booking possible via accrediti@ferrarabuskers.org)
19:00 - 20:00 Talk in the Limonaia
20:00 - 24:00 Buskers shows 3 slots of 45' for each group of music and juggling. Discover the programme
24:00 - 04:00 DopoFestival at Parco Massari: priority entrance for Festival ticket holders subject to availability. From 01:00, free admission subject to availability of places. Music until 02:00.
Sunday 25 August:
17:00 - 21:00 + Final party in the Park
16:00 Start of talks, workshops and exhibitions
For information: +39 351 7036585
When is the Festival in Comacchio?
Sunday 18 August 2024 there will be the traditional preview in Comacchio from 9 p.m. until midnight.
Is there an entrance fee in Comacchio?
No, entry to Comacchio is free but the programme is different from Ferrara's and reduced, as it is a preview and features Italian artists.
Where is the Festival located in Ferrara?
Corso Ercole I d'Este, Corso Biagio Rossetti, Corso Porta Mare, Massari Park
Extra Venues:
1) Limonaia della Prefettura: talk + photography exhibition ‘Dalla pellicola al digitale, come noi’. Photo exhibition on the Festival organised by Fotoclub Ferrara and Igers Ferrara
2) Palazzo dei Diamanti: labs + exhibition of photographs on manhole covers ‘Una strada, tante direzioni’
3) Cortile Bar Diamanti: artists' secretariat
4) Palazzo Turchi di Bagno: exhibition on the history of the Ferrara Buskers Festival, from 1988 to today
5) Parco Massari: Buskerhouse + labs + DopoFestival + market + food area + exhibition Artists Inside, come l’arte può rendere liberi. Project in collaboration with Ferrara Prison, curated by Luca Masi
Which is the main entrance?
The Festival has 4 different entrances. The physical ticket office will be in Piazza Ariostea (BOX OFFICE).
If you already have an entrance ticket or if you want to purchase it online, you can also enter from Corso Porta Mare or Ercole d'Este (city wall side) via the qr code located at the entrances.
Who are the buskers?
Buskers are all artists who perform with a sign and a pass and carry a case or a hat in front of them to receive generous donations from the audience. Remember that none of them receive a cachet, so we invite you to be generous. Busking art is involvement and hats are an integral part of it.
What is included in the ticket?
The ticket allows access to all performances in the events area and to all workshops/workshops, exhibitions and displays
To participate in workshops/workshops, booking is required (free of charge) due to limited space capacity.
Where can I buy tickets?
Tickets are on sale exclusively on the Ticketmaster platform.
To avoid queues and not to miss a single event, we invite you to buy your ticket online and present it directly at the entrance. It will still be possible to purchase tickets on site at the physical ticket office.
Our staff will be happy to support you in your purchase.
I need support when purchasing a ticket: can I contact customer service?
Certainly, an email (biglietti@ferrarabuskers.org) and a telephone number 0532 - 249337 or 351- 7036585 are available to ensure constant support and info.
I forgot my ticket, can I still enter?
No, it will not be possible to enter the events without proof of regular purchase of the ticket, either in digital pdf format, printed or via app.
I only want to attend the DopoFestival: how can I do it?
Priority entrance for Festival ticket holders and subject to availability
From 01.00 a.m. free admission subject to availability.
Can I print out my ticket directly at the cash desk?
For organisational reasons we will only print out tickets purchased on site. If you do not have a printer, you can present the pdf you received by e-mail directly from your mobile phone at the ticket office.
We urge you to use paper consciously for greater environmental sustainability.
Where can I find the programme of the days?
The programme of the days is available on our website. During the days you will find a hard copy of the programme available at the information point. All days are equally important.
Will the Festival take place in the event of bad weather?
Yes. We reserve the right to cancel the event only in the event of force majeure or conditions that do not guarantee the safety of the public and artists. Any cancellations will be promptly communicated via the website and official social channels.
ACCREDITATIONS
Accreditation for Ferrara Buskers Festival 2024 provides for the issue of three types of accreditation: Press, Photographers and Professionals, according to the different professional activities.
Accreditations are strictly personal and non-transferable; therefore they must be collected in person at the Accreditation Desk on presentation of the identity document indicated on the accreditation form and a copy of the letter confirming registration.
On-site request form: https://buskers.ferrarabuskers.com/it/press-area/
For information: accrediti@ferrarabuskers.org
I live and work in the event area. How can I get through?
Please email info@ferrarabuskers.org for better organisation and easier access to the gates. The area does not include any housing.
Are children allowed?
Certainly! All shows are suitable for children, who may enter all areas of the event if accompanied. All children under 12 years of age enter free of charge. Children's workshops are free of charge and included in the price if booked in advance.
Can I bring my stroller and wheelchair to the event area?
Of course.
Can I bring my dog?
Yes. But please note that some of the volumes may be a nuisance to your pet's hearing. For safety reasons we ask that dogs be kept on a leash. A muzzle is recommended but not compulsory.
There will be a city spring in the area, where water will be available free of charge. We therefore advise owners to bring travel bowls.
Are there any rules or limits to access?
Anyone in possession of an admission ticket can access the events area. The Festival has always been and wants to continue to be an inclusive space. Therefore, acts detrimental to the dignity or respect of other participants, artists, staff and public property will not be tolerated. For any reports of violations of these principles, please refer to our staff or the security personnel present in the performance area.
Are camper van and camping areas provided?
Unfortunately the Municipal Campsite is closed, but there is a camper van area at the Ex Mof car park (Corso Isonzo).
Can I enter and leave the venue during the Festival?
Yes, it is possible to enter and leave the Festival area; a stamp will be made for this purpose.
The qr code is unique and cannot be reused or transferred once you have checked in.
Can I bring my own food or drink?
Along the route of the shows and at Parco Massari you will find food stands and a Food Village area, dedicated to the purchase of drinks and food with quality food trucks.
In addition, the Buskerhouse, a relaxation area with cocktails and typical local products, will be set up in Parco Massari.
We invite spectators to use the Festival's eco-friendly glass.
In the food area will there be offers for coeliacs and vegans?
In the food area you will find stands with vegan and vegetarian variants.
Since we cannot guarantee safety from the risk of cross-contamination in the food area, we invite coeliacs to contact the businesses along the event route or bring their own food from home (in which case they will be let in).
Our staff will in any case be available for further information.
Are there agreements with hotels, B&Bs and accommodation facilities during the event days?
On the website you can find packages and offers in synergy with local accommodation facilities that will allow access to the reduced ticket (see list in TOURIST INFORMATION)
I don't have a car, how can I get to the Festival?
You can reach the Festival by train or, if you live in the area, by bicycle or scooter. On the website ecological solutions with buses from various cities.
What are the most convenient car parks?
Recommended parking spaces:
- Diamanti parking: Free from 8:00 pm onwards, approximately a 3-minute walk away.
- Mixed parking in the Sottomura Porta degli Angeli area: Free from 8:00 pm onwards, approximately a 5-minute walk away from the center of Ferrara.
- Historic Center Parking
- Borgoricco parking
- San Gugliemo Parking
- Rampari car park in San Rocco - free from 8pm - about 20 minutes on foot
- Ex MOF car park - always free - about 20' walk
Is there a shuttle service to the Festival?
In the process of being defined from the city's main car parks
Is there a market?
The Festival has an Artistic Handicrafts Market organised in collaboration with CNA located in Parco Massari
Are there toilets?
Along the route and marked on the maps there are gender-neutral chemical toilets and toilets for people with disabilities.
Where can I find all the information?
At our Infopoint, on our social networks and on our website, but also at the IAT point at the Castello Estense.
N.B For any doubts write to info@ferrarabuskers.com or call the number: 0532 249337 or 531 7036585
Where can I buy official Festival gadgets?
You will find official merchandising at the information point in the events area.
Are there conventions with exhibitions and tourist points?
Yes, spectators can take advantage of the In Ferrara Promo:
The Ferrara Buskers Festival takes you to discover the city with InFerrara!
Presenting your FBF ticket when paying at the tourist information office - until 31/10/2024 and subject to availability - you will be entitled to a 1 euro discount on a selection of InFerrara tourist experiences including a visit to the Estense Castle, Palazzo Schifanoia and a walking tour of the city.
To find out about all the available initiatives and book the experiences contact 346-0921618.
Notices to the public
Spectators are advised that photographs and video footage will be taken throughout the event for documentary and promotional purposes.
By accessing the ticketed area we intend to provide consent to the processing of their data, including the filming of minors, according to our privacy policy.
Examples of information: https://associazionedomina.it/privacy/
According to municipal ordinances:
- it is forbidden to enter the performance area with glass bottles and own alcoholic beverages
If you have further questions or specific requests please contact us at info@ferrarabuskers.org.
And, if you have questions about tickets, please write to biglietti@ferrarabuskers.org